They did a great job overall
The estimator came out and thoroughly checked out my crawl space and home. He then presented a bid and showed the process to me with pictures thoroughly. They were booked for 10-14 days out and I had no heat in the house because it was going all directly into the crawl space. He said let me work on getting a crew out here this weekend. He did. They came out and got right to work. I would say they did a great job overall. Simple easy process.